Privacy Policy

🏛️ 1. Who We Are

Surma Times Website: https://surmatimes.com News Portal: https://surmatimes.com

Digital operations are managed by Tele UK Ltd, London, UK. Bangladesh operations are supported by Kushiara Media Ltd, Sylhet.

💬 2. Comments

When visitors leave comments on our site, we collect:

• Data shown in the comments form

• Visitor’s IP address

• Browser user‑agent string (for spam detection)

An anonymized hash of your email address may be sent to the Gravatar service to check if you use it. Gravatar Privacy Policy: https://automattic.com/privacy/

After your comment is approved, your profile picture (if any) becomes visible publicly next to your comment.

🖼️ 3. Media Uploads

If you upload images to the website:

• Avoid uploading images with EXIF GPS location data

• Visitors may download and extract location data from images

This is standard WordPress behaviour.

🍪 4. Cookies

We use cookies to improve your experience.

Comment Cookies

If you leave a comment, you may opt‑in to saving your:

• Name

• Email

• Website

These cookies last one year.

Login Cookies

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in:

• Login cookies last two days

• Screen‑options cookies last one year

• “Remember Me” keeps you logged in for two weeks

• Logging out removes login cookies

Editor Cookies

If you edit or publish an article, a cookie is saved with the post ID of the article you edited. This expires after one day.

🔗 5. Embedded Content from Other Websites

Articles may include embedded content such as:

• Videos

• Images

• Social media posts

• External articles

Embedded content behaves exactly as if you visited the external website directly.

These websites may:

• Collect data about you

• Use cookies

• Use third‑party tracking

• Monitor your interaction with embedded content

• Track you if you are logged into their service

🤝 6. Who We Share Your Data With

If you request a password reset:

• Your IP address will be included in the reset email

• This is a security measure

We do not sell or trade your personal data.

🗄️ 7. How Long We Retain Your Data

Comments

If you leave a comment:

• The comment and its metadata are retained indefinitely

• This helps us recognise and auto‑approve follow‑up comments

Registered Users

For users who register on our site:

• We store the personal information provided in their profile

• Users can view, edit, or delete their information at any time

• Administrators can also view and edit this information

🧾 8. Your Rights Over Your Data

If you have an account or have left comments, you may request:

• An exported file of your personal data

• Deletion of your personal data

This excludes data we must retain for:

• Administrative purposes

• Legal compliance

• Security reasons

To request data access or deletion, contact: [email protected]

🌍 9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service such as Akismet or similar tools.

🔐 10. Data Protection & Security

We implement:

• Secure hosting

• Firewall protection

• Regular malware scans

• HTTPS encryption

• Limited access to administrative accounts

Digital operations are managed under UK data‑protection standards.

📜 11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

📩 12. Contact Information

For privacy‑related inquiries:

Email: [email protected] UK Office: 45 Ben Jonson Road, London E1 4SA BD Office: Hajera Manzil, 62/3 Bashundhara, Raynagar, Sylhet‑3100